State Farm® Insurance Agent Lisa J Hammond
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dan Rosa
August 16, 2024
"We've been clients of this office for over a dozen years and they are always available to answer questions and give excellent advice. We have maintained four insurance policies with them during that time and have never considered shopping for better prices. Their service is prompt and outstanding."
"Dan, thank you so much for taking the time to complement our office. You are a pleasure to do business with and we appreciate it!!"
Thomas Firsching
September 30, 2022
"Rossana has been extremely helpful and quick to respond every time my wife and I have needed insurance. Greatful for her help."
"Thank you for taking the time to recognize Rossana, she strives everyday to provide prompt service!! We appreciate your business"
Daniel Bennett
January 28, 2022
"Worked with Blythe for a mutual customer and she was very professional and quick to respond. Thanks for the help Blythe!"
"Thank you!"
Mark Rupp
July 6, 2021
"They made a mistake on an Insurance Card and I tried to get it corrected. They won't correct THEIR mistake and hung up on me."
"For clarification, you are a salesman not a customer. Yes, we made a mistake on an ID card based on the information given to us by your dealership on June 8 and you didn’t let us know about it until July 6…I guess we all share in the blame."
Dawn Zohne
September 22, 2020
"There is a huge disconnect with customer service, claims and the customer. The customer service I have received in the past month has been rude, degrading and down right mean. I have been a customer with State Farm for years and never have I ever been treated so poorly. Insurance is to be there in your time of need. State Farm dropped the ball on this one. To add more salt to the wound they have not contacted me at all regarding this. So sad."
"I’m so sorry to hear about your experience. Please be assured I will be looking into the situation."
Kelsey Roberts
August 31, 2020
"Great people to work with! They are knowledgeable and have wonderful customer service!"
"Kelsey, great to have you on board. We appreciate the review and look forward to assisting with your insurance needs!!"
Lauren Sheridan
January 29, 2020
"Highly recommend! We have been working with Rossana to add home owners insurance to our policy as well as making the switch over for my auto insurance. She, as well as everyone in the office, have been so helpful and patient throughout the entire process! They are also quick to respond to emails and phone calls. Lovely customer service. So glad I made the switch!"
"We are glad you made the switch too!! Happy to have you as one of our customers. We do strive to provide excellent service so thanks for acknowledging it as well as Rossana."
Felicia Greene
January 16, 2020
"Friendly and joyful."
"Felicia, thanks for taking the time to share your thoughts. Our Marcy office appreciates your business!"
